The hire you need might already be on your team

It’s budget season. Somewhere in your planning doc there’s a line that says “new hire” with a number next to it. Maybe it’s a coordinator. Maybe an ops manager. Maybe it just says “help.” I get it. You’re stretched. Your team is stretched. Everything still routes through you though, right? Before you even THINK about […]

The client who would refer you, but never will. 

There’s a client in your inbox right now who would 100% refer you, but would never think to do so. Why wouldn’t they refer you?  Simple answer… Because it isn’t their job to remember that you need work. Most businesses think they have a problem getting referrals, but truth is they have is a timing […]

The event didn’t fail. The 72 hours after it did.

There’s a drawer in your desk with business cards from the last three events you went to.  It’s not that you don’t care. It’s that every time you got back, there were 200 emails, a client thing, and a report due. By the time you looked up, three weeks had passed, and you’re at another […]

When hiring five people creates thirty-five problems 

The first sign isn’t chaos. It’s that your best person got slower. Not worse. Slower. Same quality, takes longer to get there, and they can’t quite explain why. Ask them, and you’ll get some vague reply about meetings. Here’s what’s actually happening: they’re not doing more work. They’re doing more explaining. When your headcount doubles,  […]

Your Q4 is already broken (and it’s August)

Ask three people on your team what they’re working on the second week of November. You’ll get three different answers. Each one of them is correct. That’s the problem. Not that any of them is wrong — it’s that none of them knows about the other two. And neither did you, until just now. That’s […]